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Event Details & Brand

What is the Hosts or family name field for?

It fills the opening line of your invitations. Until you set it, invitations say "Together with their families".

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What is the sharing image?

The picture people see when your website link is pasted into a text, WhatsApp or social post. Best at 1200 x 630,...

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Kibbudim

What is the Kibbudim page?

A tracker for honors (aliyos, hagbah, sheva brachos and more), kept for each part of your simcha since a Shabbos service and...

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Events

What is the Overview page?

It is the home of an event. It holds tabs for Details, Schedule, Brand and Reminders, a Get ready checklist (set the...

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Billing, Cards & Wallet

What is the processing fee?

A card processing fee of 2.9% + $0.30 is added to plan purchases, extra-recipient charges and wallet top-ups. It is shown as...

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What is the wallet and what does it pay for?

The wallet is a prepaid balance on your account. It pays for AI page and email building and for text messages. Money...

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What payment methods are accepted?

Credit and debit cards, processed by Stripe. MyChagiga never sees or stores your full card number.

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Where can I see my receipts and charges?

Profile > Charges lists every payment on your account straight from Stripe, with receipts and any refunded amount.

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Sample Event

What is the Sample event?

A read-only demo event in your events list so you can see how the website, guests, RSVPs, invitations and seating look before...

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Schedule

What is the Schedule?

The steps of your simcha, such as kabbalas panim, chuppah and reception. Guests RSVP to each item that has RSVPs turned on,...

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Help, Training & Support

What is What's new?

News and release notes from the MyChagiga team, listed by version. Open What's new in the app to read them.

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Where can I leave feedback or request a feature?

Use Help > Feedback, which opens feedback.mychagiga.com.

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Team & Roles

What permissions can a custom member have?

View events; edit event details, the website, guests and invitations; send invitations and reminders; create, archive and delete events; buy plans and...

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Plans & Pricing

What plans does MyChagiga offer?

There are three plans, bought per event: Oneg (a casual get-together), L’Chaim (the toast) and Simcha (the full celebration). Oneg gives you...

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Website Builder

What ready-made pages can I add?

Directions & Parking, Hotels, Shabbat Guide and Dress Code on any plan with a website. Our Story, Honors & Family and Livestream...

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What website pages come with an event?

A starter set: Home, Schedule, Travel, Registry, FAQ and RSVP are live by default, and Photos, Things To Do and Watch Live...

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Invitations (Email)

What starting points are there?

Choose a template, describe the look to AI (costs up to $0.50 from your wallet, usually less; AI won't invent addresses, times...

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Seating

What table shapes are available?

Round table, rectangular, head table and mechitza (a divider for men's and women's seating, with no seats). Each table has a Name,...

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Referrals

When do I get the $5?

After the referred account's first paid plan purchase is completed. Comps and text-credit packs don't count as a first purchase. The credit...

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Reminders

When do reminders go out?

In the event's own daytime (between 9 AM and 8 PM, at the event's time zone), never at night and never on...

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